Shipment Processing Time

All orders are processed within 2 business days.

To ensure that you will receive your order as soon as possible, We operate with  Fedex, DHL or the equivalent. If you need any help, feel free to contact us at support@lobeilia.com.

 

 

Shipping Rates

Shipping rates are free to most countries. Please fill out your deliver address at the checkout for more details.

 *The specific price depends on the condition of your package. Your total shipping charges will be displayed on the Checkout page, prior to submitting your order.

 

 

Delivery Estimates

Due to the logistic challenges posed by the COVID-19 global pandemic, the arrival time or your order can be delayed a few business days. Our delivery time during this trying time is 5-20 business days depends on your region. Other rare, unpredictable events such as war and extreme weather conditions might also add delay to your order.

Last mile deliveries are suspended in some postal areas and countries, please check with your local courier or local government before ordering as your parcel may be severely delayed if your postal area is affected.

 

Region

Regular Delivery

United States

5-12 Business Days

Canada

6-14 Business Days

Mexico

7-15 Business Days

France

7-15 Business Days

Germany

7-15 Business Days

United Kingdom

7-15 Business Days

Italy

7-15 Business Days

Belgium

7-15 Business Days

Australia

7-15 Business Days

 

Shipping Restrictions

*Orders only ship on business days, which are Monday-Friday

*All expedited orders require a street address

 

For US Customers

*Orders cannot be shipped to PO Boxes

*Shipping available to 48 states in the contiguous United States. Currently, we are unable to ship to Hawaii, Alaska or U.S Territories giving the current situation.

 

International Shipping Restriction

Currently we do not ship to the following countries:

North Korea

Faroe Islands

Cayman Islands

US Virgin Islands

Northern Mariana Islands

British Virgin Islands

Turks and Caicos Islands

Solomon Islands

Falkland Islands

Marshall Islands

Reunion

Bouvet Islands

Christmas Islands

Cocos (Keeling) Islands

Cook Islands

Heard Island and McDonald Islands

Norfolk Island

Sint Maarten

South Georgia and the South Sandwich Islands

United Arab Emirates

Israel

Iraq

Canary Islands

Saudi Arabia

South Africa

 

Shipment Confirmation And Order Tracking

Once a product has shipped, you'll receive a tracking number in your email that you can use to track your package as it makes its way to you. Your order would be delivered within 10 days after your items shipped.

You should receive an email confirming your order shortly after your order placement. If you don't receive that email, please check your spam folder to see if you can locate it. This is especially important, because, if you haven't received the order confirmation email, you may also miss the emails with your shipment notification and tracking information. If you cannot receive the shipment confirmation and order tracking, please do not hesitate to contact us at support@lobeilia.com.