Our products come with 30 days warranty when exceeding the return time. (Click to check return/exchange policy). 

If your item does not match the description or is flawed, please contact us within 48 hours of receiving your order, we will resolve your issues as soon as possible.

Please take photos or videos for flawed products and email us at support@lobeilia.com, we will help you return or refund your purchase after confirmation.

PLEASE NOTE: This policy does not cover misuse, human-made damage, water damage, or any abuse of the product.